Costco Appointment Setter Job at US Family Turf LLC, Los Angeles, CA

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  • US Family Turf LLC
  • Los Angeles, CA

Job Description

Job Description

Job Description

Job description:

Reports To: Regional Sales Manager / Costco Program Lead

US Family Turf LLC – Los Angeles, CA

Mission of the Role

Generate qualified, high-value appointments by engaging Costco members in-store, educating them on the benefits of artificial turf, and scheduling free in-home consultations for our design-sales team.This role directly fuels the company’s growth through meaningful customer interaction.

Company Values (Top 3)

1. Driven & Growth-Minded - We push ourselves and our team to get better every day — always raising the standard.

2. Do What We Say - Integrity in action — we deliver on promises to customers and teammates.

3. Deliver Amazing Service & Value- We provide premium quality, clear communication, and genuine care in every interaction.

Key Deliverables

  • Maintain 10–15 qualified appointments per week (average).
  • Achieve ≥ 85 % appointment show rate and ≥ 40 % close rate.
  • Represent US Family Turf professionally inside Costco at all times.Accurately log appointments and lead data in CRM.
  • Contribute to a positive, high-energy booth culture.

Preferences & Abilities

  • Tenacity — comfortably approaches strangers and bounces back from rejection.Instrumental — presentable, articulate, and naturally engaging.
  • Attainment — goal-oriented and driven by performance metrics and bonuses.
  • Values — honest and aligned with our company principles of integrity and service.

Skill Set & Experience

  • Strong people skills and confidence starting conversations.
  • Retail / event marketing / customer service background preferred.Organized, punctual, and comfortable with basic CRM software.
  • Reliable transportation within Los Angeles County.

Ideal Personality Snapshot

Friendly and outgoing self-starter who thrives in busy public environments, balances enthusiasm with professionalism, and takes pride in representing a premium brand.

Job Types: Full-time, Part-time

Work Location: In person

Company Description

We're a leading Artificial Turf installation company dedicated to exceptional service, top-notch products, and delivering outstanding results. Rooted in strong family values, we're committed to providing our customers with the utmost value. With a founder who has spearheaded multiple successful ventures, we believe in empowering our team to shape processes and contribute innovative ideas.

As we expand into the vibrant landscape of LA, we're seeking individuals who bring fresh perspectives and embrace out-of-the-box thinking. Unlike traditional approaches that stifle creativity, we foster a culture where every team member plays a pivotal role in shaping our business's growth and success. Join us in cultivating an inspiring culture and building something extraordinary together.

Company Description

We're a leading Artificial Turf installation company dedicated to exceptional service, top-notch products, and delivering outstanding results. Rooted in strong family values, we're committed to providing our customers with the utmost value. With a founder who has spearheaded multiple successful ventures, we believe in empowering our team to shape processes and contribute innovative ideas.\r\n\r\nAs we expand into the vibrant landscape of LA, we're seeking individuals who bring fresh perspectives and embrace out-of-the-box thinking. Unlike traditional approaches that stifle creativity, we foster a culture where every team member plays a pivotal role in shaping our business's growth and success. Join us in cultivating an inspiring culture and building something extraordinary together.

Job Tags

Full time, Part time,

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