Job Description

Overview:

Williams-Sonoma, Inc. is seeking a detail-oriented and design-savvy E-commerce Site Auditor to evaluate and optimize our brand websites. This role is ideal for a Site Merchandiser, UX Researcher, or Designer with a passion for e-commerce and a strong understanding of user experience principles that drive sales.

Key Responsibilities:

• Conduct comprehensive audits of WSI brand websites (desktop & mobile) to identify friction points and sales opportunities.
• Evaluate UI, photography, and UX across product areas and site segments.
• Perform competitive research and internal brand comparisons.
• Deliver findings and actionable recommendations via polished PowerPoint presentations to CFX partners.
• Collaborate with cross-functional teams to advocate for improvements.
• Create mockups to visualize proposed UI/UX enhancements.
• Analyze merchandising strategies and e-commerce usability.
• Produce supporting documentation including analysis reports and design recommendations.

Must-Have Qualifications:

• 2+ years of experience in e-commerce, UX research, or site merchandising.
• Strong understanding of e-commerce UX best practices and usability principles.
• Experience with tools such as Adobe Analytics, Quantum Metric, or similar.
• Ability to conduct qualitative and quantitative research.
• Design proficiency for creating mockups and presentation decks.
• Portfolio demonstrating modern, high-quality UX design and competitive audits.

Preferred Qualifications:

• Background in smaller e-commerce retailers is welcome.
• Proficiency in PowerPoint and UI design tools.
• Strong design finesse and ability to communicate visually.

Interview Process:

• Initial Call (30 min): Introductory conversation.
• Design Challenge (3 hrs max): Open-ended comparative audit exercise (not used by WSI).
• Final Round (1 hr): Deep dive discussion with team.

Submission Requirements:

• Resume
• Portfolio showcasing relevant design audits and mockups

Pay and Benefits:

The pay range for this position is $75.00 - $80.00/hr.

Benefits may include medical, dental & vision, 401(k), life insurance, disability, HSA, transportation benefits, employee assistance, and PTO, subject to eligibility and employment terms.

Workplace Type:

This is a fully onsite position in San Francisco, CA.

Application Deadline:

This position is anticipated to close on Aug 7, 2025.

About TEKsystems:

TEKsystems is a leading provider in technology services, with a global presence and a focus on transformation and partnership. We are an equal opportunity employer committed to diversity and inclusion.

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