Job Description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management, Docusign unleashes businesscritical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusigns Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in esignature and contract lifecycle management (CLM).

What youll do

Were looking for a Senior Product Manager to join the Negotiation and Collaboration team! Were seeking individuals with a growth mindset who love tackling challenging problems and want to make a significant impact on how businesses operate. You will be responsible for overseeing industryleading negotiation and collaboration. You will also work on userfacing products that use the latest AI technology to augment human work and delight our customers. You will be responsible for owning key projects, supporting them from definition through implementation and ongoing improvement. You will work with UX Design and Engineering to build delightful features, and will work across functions to bring them to market.

This position is an individual contributor role reporting to the Director of Product Management.

Responsibilities

• Develop product plans for key initiatives and prioritize features based on longterm vision, while also helping the team design and launch lean MVPs
• Work directly with customers to identify product opportunities, gaps, and difficulties
• Collaborate closely with UX Design and Engineering teams to deliver highquality, endtoend experiences in a fastpaced startup environment
• Be an expert and champion for user needs and goals
• Incorporate customer feedback, competitive analysis, and team input to continuously improve products and user experiences
• Collect and translate requirements into user stories and specifications
• Provide clear guidance and direction throughout the product development process to ensure successful implementation
• Define key business metrics and goals, and track to them
• Collaborate with Customer Success, Marketing, and Sales for GTM activities

Job Designation

Hybrid: Employee divides their time between inoffice and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly inoffice expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of related experience
• 3+ years of experience in product management for complex business or enterprise applications

Preferred

• Experience balancing longterm strategic work while simultaneously executing on nearterm needs
• Strong decisionmaking skills when faced with ambiguous situations without perfect data
• Excellent interpersonal skills with the ability to clearly articulate problem spaces, product decisions, and underlying rationale
• Proven track record of shipping userfacing capabilities
• Degree in Business, Informatics, Computer Science, Engineering, or a related field or equivalent experience
• Experience with legal, sales, and procurementfocused B2B software products
• Handson experience working with LLMs or agentic workflows

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on jobrelated knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 $197,750.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of preestablished sales goals. NonSales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other lifechanging events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do whats right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, youll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a cando approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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