We are seeking a highly organized and detail-oriented Office Assistant to join our team. Under the minimum supervision of the CEO, the Office Assistant will complete clerical and administrative tasks to help ensure smooth day-to-day operations. This position requires excellent communication skills, the ability to manage multiple priorities, and a professional, welcoming demeanor when interacting with clients. If you're looking for a no-drama, collaborative workplace where you'll be supported and included in team activities, this is the role for you.
- Return phone calls within 24 hours and respond to emails in a timely manner.
- Gather client information, add new clients to our system, schedule appointments, and verify billing information.
- Review new client paperwork daily and follow up with clients as needed.
- Maintain up-to-date insurance records for all therapists and track renewal dates.
- Order office supplies as needed to ensure a well-stocked and organized workspace.
- Follow up with clients regarding unpaid fees.
- Track and manage the renewal of licenses.
- File and organize documents, including maintaining digital files in Google Drive.
- Ensure the office remains clean and presentable.
- Greet clients warmly and help maintain a quiet, welcoming environment.
- Proficiency in Microsoft Word and Excel.
- Working knowledge of general office procedures.
- Strong organizational skills and attention to detail.
- Ability to communicate professionally with clients and staff.
- Must pass a background check.
- Family-owned, supportive environment.
- No-drama workplace culture.
- Fun team with occasional work activities.
- Flexible schedule with the opportunity to grow into a full-time position.
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