Network Monitoring Engineer at Fort Mill, SC, USA (Onsite) Join to apply for the Network Monitoring Engineer role at Jobs via Dice . Location: Fort Mill, SC, USA (Fully Onsite) Job Description: Key Responsibilities: Monitoring & Performance Management: Monitor network performance, respond to alerts, troubleshoot issues, and utilize tools like ServiceNow, SolarWinds, Dynatrace, AlertSite, and DPA for proactive monitoring. Analyze data to identify trends and recommend improvements. System Maintenance & Optimization: Perform routine checks, maintenance, and updates; collaborate with data center teams for physical troubleshooting. Incident Management & Documentation: Track incidents, resolutions, system changes, and participate in incident response and on-call rotations. Technical Support & Communication: Provide support to end-users, communicate effectively with stakeholders. Collaboration & Vendor Coordination: Work with vendors and global teams to optimize infrastructure and maintain positive relationships. IT Knowledge & Standards: Knowledge of IT infrastructure, event management, ITIL standards, and contribute to automation initiatives. Additional Details: Seniority Level: Entry level Employment Type: Full-time Job Function: Engineering and Information Technology Industry: Software Development This job is active and accepting applications. #J-18808-Ljbffr Jobs via Dice
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