Job Description

The Mail Room Clerical Assistant is responsible for all mail functions of Ethos, including accessing Ethos systems, printing, scanning, stuffing envelopes, mailing requested letters, preparing FedEx and other shipping domain packages, uploading mail correspondence within Sightline to the appropriate person/department, daily travel to the local post office to retrieve mail incoming mail and send mail. Works closely with Directors within the Medical Management Division to ensure letters are uploaded to our system(s) and mailed daily.

RESPONSIBILITIES:

• Printing, stuffing, and mailing up to 1,000 letters daily.
• Responsible for distributing mail to the appropriate person/department.
• Ability to navigate Sightline to upload documentation to the appropriate person/department.
• Works directly with Medical Management staff to provide feedback to assist in improving identified areas of opportunity.
• Oversee mail room office supply inventory, requests authorization for order and initiates order of supplies.
• Assists all departments with shipping and mailing needs.
• Provide assistance with other tasks as needed.

EDUCATION:

• High School Diploma or GED equivalent.

SKILLS:

• Excellent interpersonal, verbal, and written communication skills to interface with senior management and staff.
• Computer knowledge required, including Microsoft Office products to include Word and Adobe.
• Ability to multitask.
• Strong organizational skills.
• Ability to manage multiple priorities in an efficient and decisive manner.
• Ability to maintain confidentiality.

EXPERIENCE:

• Preferred experience within a mailroom.
• Customer Service experience a plus.
• Experience in Microsoft Office Products to include email, word, excel and adobe.

WORKING CONDITIONS:

Work environment is indoors requiring reporting to the Broussard, LA campus daily. Frequent prolonged periods of stationary position. Constant operation of a computer, copier/printer, postage meter and other office productivity machinery. Working in front of a computer, viewing a computer monitor throughout the working day. Requires frequent sitting and typing, with intermittent breaks, for up to 8 hours per day. Regular, sometimes frequent, use of a telephone, instant messaging software and email communication is required.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

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