Job Description

Company Overview

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the worlds largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovos continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

This transformation together with Lenovos world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit and read about the latest news via our StoryHub.

About Our Team

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo's Intelligent Device Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

Join our AI Ecosystem Design team as a UX Researcher to plan and execute research studies that inform product decisions and uncover new opportunities for innovation.

Location

Downtown Chicago, IL office, hybrid schedule: 3 days onsite and 2 days remote.

What Youll Do

• Design and conduct evaluative research studies including user interviews, usability testing, surveys, and field research.
• Manage end-to-end research operations: recruit participants, coordinate logistics, and oversee data collection and analysis.
• Advocate for user needs at every stage, ensuring that interfaces are intuitive, accessible, and engaging.
• Lead prototyping, user testing, and data-driven iteration to continuously enhance product engagement and usability.
• Synthesize research findings into clear, actionable insights and communicate them through reports, presentations, and workshops.
• Collaborate closely with product, design, and engineering teams to inform product decisions and inspire new design directions.
• Support exploratory research initiatives that investigate future user needs and emerging technology opportunities.
• Apply AI tools to enhance research efficiency and uncover deeper insights.
• Create learning experiments to test core assumptions and de?risk new designs.

Basic Qualifications

• Bachelor's degree in HCI, Psychology, Anthropology, Sociology, Design Research, or related field.
• 2+ years of design research experience (including relevant academic research, internships, or professional roles).
• Hands?on experience using AI tools to enhance user research processes.

Preferred Qualifications

• Working knowledge of UX design principles and ability to contribute meaningfully to design discussions.
• Genuine curiosity about AI, emerging technologies, and their impact on human behavior.
• Strong communication, presentation, and organizational skills with attention to detail.

Seniority level

Entry level

Employment type

Full?time

Job function

Information Technology

Industries

IT Services and IT Consulting

Benefits

Base salary range: $85,000 $100,000. Bonus and/or commission considered.

Lenovo benefits:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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