Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $85,000-$106,000 Your Role Responsible for providing managerial leadership to the CEVA operations in executing customer‑centric supply chain activities. Ensure ongoing customer service and customer relations by focusing on the contract’s daily operations based on the needs of the customer including origin global materials management (GMM), origin consolidation, freight forwarding, freight management, 3rd party carrier management, event, disruption and crisis management. Provide direction to the client to meet their customer goals and expectations in support of the company’s policies and objectives. Models and acts in accordance with our guiding principles and core values. What are you going to do? Ensure productivity levels are reached in an effective and efficient manner while meeting/exceeding quality performance objectives and assisting in cost control programs. Crisis management. Review metrics with customer management. Develop and monitor KPI’s and implement continuous improvement opportunities. Ensure operations adhere to established work standards and work processes. Systems, Networks, Data integrity and maintenance management. Responsible for hiring and training direct reports. Implement changes to processes or policies. Responsible for business scope changes. Primary point of contact for all operational issues with the customer. Track labor performance. Analyze and manage P&L to ensure business units maintain profitability. Lead pricing activities. Lead and prepare for quarterly business review with customer. Ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness and accuracy. What are we looking for? Knowledge of warehouse management and/or transportation management systems. Advanced understanding of Supply Chain Management concepts and the logistics process. Must be versed on safety and compliance issues. Knowledge of financial reporting systems. Must be able to read, write and speak English fluently. Multi‑lingual ability desired. Highly developed written, verbal and interpersonal skills with the ability to manage and motivate. Proven analytic ability with high‑degree of logic, initiative, self‑organization and creative problem‑solving skills. Ability to build and sustain excellent, productive relationships with internal and external customers. Strong situational analysis and decision making abilities with ability to quickly solve problems and drive team solutions. Proven ability to drive results in a fast‑paced environment. Strong technical skills with working knowledge of PowerPoint, Word and Excel, etc. What do we have to offer? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. About Tomorrow We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world‑class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Information provided is true and accurate. Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short‑ and long‑term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program. #J-18808-Ljbffr CMA CGM

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