Job Description
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Tata Consultancy Services provided pay range This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $90,000.00/yr
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Strong technical skills to manage and administrate large Citrix environment hosted on Cloud and On prem
Perform day to day operations and resolve complex issues related to Citrix availability, performance and capacity issues
Strong architectural knowledge to fix issues
Work on SNOW incidents, alerts, Join major incident bridges, troubleshoot and provide continuous updates till resolution
Be the single point of contact for Citrix support at onsite and coordinate between customers and offshore
Connect daily with customers and provide Design and solutions for new implementations
Work with vendor to provide logs and identify root causes
Follow customer ITSM process for incident, change and problem requests handling
Provide new service improvement and opportunities to elevate operations
Ready to work from office and support oncall round the clock.
Must Have skills:
Citrix Cloud, Ivanti profile management, Netscaler, Citrix Enterprise Layer for desktop & Servers, ControlUp monitoring,Vmware Vsphere, Nutanix, Xenserver, Citrix Patching, Machine Creation.
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Salary Range-$80,000-$90,000 a year
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
Industries IT Services and IT Consulting
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Inferred from the description for this job Medical insurance
401(k)
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Job Tags
Full time, Work at office,