Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job: Air Export Agent – help to schedule and monitor air shipments!

Air Export involves transporting many different types of cargo throughout the world. It is a high paced environment with many learning and unique situations that come up along the way. it involves collaboration with commercial airline carriers, customs, and many other Government agencies. There is never a dull moment in air export!

Job Description

Job: Air Export Agent – help to schedule and monitor air shipments!

Air Export involves transporting many different types of cargo throughout the world. It is a high paced environment with many learning and unique situations that come up along the way. it involves collaboration with commercial airline carriers, customs, and many other Government agencies. There is never a dull moment in air export!

Shift Mon-Fri 11am-8pm  

Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export files and reporting
• Use Workflows on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and Service Providers billing
• Collaborate with our customer service team in processing international shipments, meeting customer service standards.
• Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Always follow compliance requirements with internal and external regulations in accordance with government regulations.
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures are followed and are in place and updated when needed
• Meet KPI standards in accordance with the Company’s procedure
• Overseas communications, timely responses to emails and requests (internal and external)

Qualifications

• Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills are critical.
• Must have the ability to work independently and in a team environment.
• Proficient computer skills - Outlook, Excel, Word, PowerPoint
• Proven background for excellent attendance.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Position is full time (40 hours per week) Monday through Friday 
• Business professional dress code

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